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Add or update user roles

Create and update user roles that determine system access to sessionsClosed Work type impacting the menu items and information available ( e.g. Home, Member, Claims, etc.)., functions, and data.

If this is a new user role:

  1. Add an authorization role. Define the role's access to sessions, functions, tabs, subtabs, and features.
  2. Create a general fund control to grant access to members and dependents funds.
  3. Add a correspondence fund control to grant access to correspondence items by fund.
  4. Add a status code control to grant access to add, edit, or delete specified member status codes.
  5. Add a pension action code control to deny access to add, edit, and delete specified pension action codes.
  6. Associate the role you created with users in the Profile Editor. See Set up a user profile.
Note: ServiceXG comes with the ADMINISTRATOR role already setup and linked to the BASYS profile. The ADMINISTRATOR role provides access to all features/functions (Delete access to ServiceXG functions and Display access to Classic functions).

Go to: Home > System Administration > Security > Authorization Role Editor

Add an authorization role

Hint: Before adding a role, plan out the roles and access levels. Determine system access levels.

If there's a role you'd like to begin with, you can use the ClosedCopy Role feature to copy an existing role and then update as needed.

  1. Click Add Role.
  2. Enter the role name and click Add.
  3. Depending on the role, select from the following options as necessary. You can type a few characters to he
    • Fund Control
    • Correspondence Fund Control
    • Status Codes Control
    • Pension Action Code Control
  4. Set the access levels. The table lists all sessions, functions, and subtabs in your system. The default access level is None for all rows.

    Hint: We recommend you filter the table to display only the access levels you want to change. For example, you can filter the table to display only Member session functions or to display any new functions, sort the by the New column. Refer to Table features for details on how to filter entries.
    • To update a single row, simply change the access level and select the check box for that row.
    • To update multiple rows at the same time, select the check boxes in the first column of the rows to change.
    • To select all rows, select the check box in the header (the very first check box).

  5. In the Change Selected Row Access area at the bottom of the screen, select the access setting for the selected row (s) and click Apply.

  6. Click Save to save the role. To assign the role to a user, see Set up a user profile.

Update an authorization role

  1. Select a Role Name from the list.
  2. Edit the role's settings as necessary.
  3. Click Apply.
  4. Click Save to save your changes.
  5. When you're done making changes, click Close to exit the window.

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